Privacy Policy

Last updated: January 8, 2026

Introduction

Red Root Pty Ltd ("we," "our," or "us") operates mobile applications (the "Service" or "Apps"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

By using our Apps, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions.

Information We Collect

Data Collection

For a better experience, while using our Software, we may require you to provide us with certain personally identifiable information. The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by our Apps:

Health and Wellness Data

Our Apps process health and wellness-related data locally on your device, including:

  • Weight measurements (in kilograms or pounds)
  • Weight trends and calculated metrics
  • Habit tracking data and streaks
  • Personal goals and progress
  • Historical health and wellness data

Important: All health and wellness data is stored exclusively on your device. We do not upload, transmit, or store your health data on any servers or cloud services. Your health information never leaves your device.

Usage Data

We may collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include:

  • Your device's Internet Protocol address (IP address)
  • Device type and operating system version
  • App version
  • The time and date of your visit
  • The time spent on app screens
  • Anonymous usage statistics

How We Store Your Data

Local Storage Only

Our Apps store all your data exclusively on your device using secure local storage mechanisms. This includes:

  • Weight entries and historical data
  • Habit tracking entries and streaks
  • User preferences and settings
  • Goal information and progress
  • Calculated trends and metrics

This local-only storage approach ensures that your sensitive health data remains completely under your control and is never transmitted to external servers. There are no cloud features or server uploads - your data stays on your device.

HealthKit Integration

Our Apps offer optional integration with Apple HealthKit on iOS devices. If you choose to enable this feature:

  • Our Apps can read health data from HealthKit to automatically import measurements
  • Our Apps can write health data to HealthKit to share with other health apps
  • You have complete control over these permissions through iOS Settings
  • HealthKit data never leaves your device through our Apps
  • We do not share HealthKit data with third parties

How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To calculate weight trends and provide insights
  • To track progress toward your goals
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information or health data to third parties. We may share your information only in the following situations:

With Your Consent

We may share your personal information with your explicit consent for any purpose you authorize.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service. Any analytics data collected is anonymous and does not include your health data or personally identifiable information.

Legal Requirements

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Data Security

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data and Health Data, including:

  • Encryption of sensitive data
  • Secure local storage on your device
  • SSL/TLS encryption for any data transmission
  • Regular security updates and patches

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Rights

You have the following rights regarding your personal data:

  • Access: You can access all your data directly within the app
  • Correction: You can edit or update your data at any time
  • Deletion: You can delete individual entries or all your data
  • Portability: You can export your data in standard formats
  • Withdrawal of Consent: You can revoke permissions at any time through your device settings

Data Retention

Your data is retained on your device for as long as you use the app. If you uninstall the app, all your locally stored data will be permanently removed from your device.

Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

International Users

Our company is based in Australia. If you are accessing our Service from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our facilities are located. The data protection laws of Australia may be different from those in your country of residence.

Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Red Root Pty Ltd
Email: support@redroot.com.au
Website: redroot.com.au

Acknowledgment

By using our Apps, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.